Support

How do I drop a Waypoint?

Tap the + button on the map, or press and hold anywhere on the map. A sheet will open where you pick a category, name the place, add a description, and add up to 5 photos. Some categories also ask for details like Wi-Fi, A/C, and noise level. You can adjust the location before you drop it.

What do I get with WaypointNomad Pro?

• Every Legendary spot unlocked
• Plan a Trip: top places by destination

How do I cancel my subscription?

Open the iOS Settings app, then:

1. Tap your name at the top
2. Tap Subscriptions
3. Tap WaypointNomad
4. Tap Cancel Subscription

Your access continues until the end of the current billing period.

My subscription didn't unlock Pro features.

Open the WaypointNomad paywall and tap "Restore Purchases." If that doesn't work, contact the developer at the email above with your Apple receipt.

How do I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and request a refund for your purchase.

My Waypoints aren't showing.

Try these in order:

1. Make sure the "All" category pill is selected on the map
2. Check your internet connection
3. Close and reopen the app
4. If the issue continues, contact the developer

How do I delete a Waypoint I dropped?

Tap your Waypoint, then tap the trash icon at the top of the Waypoint card. You can only delete Waypoints you created. Deleting a Waypoint also deletes its photos.

How do I delete my account?

WaypointNomad doesn't use email accounts, so email the developer with your nomad name. We'll delete your Waypoints, photos and comments within 30 days.

Does WaypointNomad track my location?

Only while the app is open, to center the map on you and fill in the location when you drop a Waypoint. We never track location in the background. You can revoke location access anytime in iOS Settings > Privacy & Security > Location Services > WaypointNomad.

Why are some Waypoints "locked"?

Legendary Waypoints, which have received 15 or more community votes, are available to Pro subscribers. Free users get a small number of free legendary unlocks.

What categories can I drop Waypoints under?

Work, Stay, Food, Market, Transport, Beach, Surf, Nature, Nightlife, and Photo Spot.

How do I save a Waypoint to my favorites?

Tap the heart at the top right of any Waypoint card. Your saved Waypoints appear in the Favorites section of your Profile. Favorites are stored on your device only.

How do I report a Waypoint?

Open the Waypoint and tap "Report this Waypoint" at the bottom of the card, then choose a reason. We review reports and remove content that violates our Terms within 24 hours.